Privacy Policy


This Privacy Policy applies to the collection, use and disclosure of information in connection with the products and services offered through the and website and any mobile applications.

Maxbrands may update this Privacy Policy at any time. We will only ask for your consent for any material Privacy Policy changes if required by applicable data protection laws. Any changes to this Privacy Policy will be posted on this page. Once posted, the new Privacy Policy will be effective immediately.

We understand that you care about how your information is used and shared. By visiting, you are accepting the below conditions. If you have any questions or concerns about the use of your personal information, please Contact us.


  • We collect and use your personal information for the following purposes:

  • verifying your identity and conducting security, KYC (know your customer), and anti-money laundering due diligence and background checks in order to set up user accounts;

  • Verifying your eligibility to register as a Maxbrands user under our General User Terms and Conditions, setting up user accounts, and providing users with customer service support; facilitating communication between buyers and sellers;

  • processing transactions and settlement between buyers and sellers;

  • completing fund withdrawal requests from sellers; providing logistics, delivery, and warehousing services (including customs clearance); Assessing and monitoring account security and transaction risks; sharing data with our partners and third parties in order to facilitate any applicable service;

  • Personalizing marketing and communications with you based on your browsing records and order history; sending Maxbrands promotions via SMS, where applicable; performing research or statistical analysis in order to improve the content and layout of Maxbrands; identifying and developing marketing and advertising products and services that will add value to you; If you are a buyer, we may share details of the last viewed products on the platform to enable sellers to contact you with details of products and/or services that might interest you. We may also use your personal information for other purposes that are permitted within the applicable privacy laws.


  • You are able to access a broad range of information about your account and your interactions with the Platform for the purpose of viewing and, in certain cases, updating your Information.

  • Examples of information you can access easily at the Platform include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications, and personalized advertising preferences); payment settings (including credit card information); and e-mail notification settings. You can opt-out of receiving future marketing communications from us at any time by adjusting your customer communication preferences, through the unsubscribe link within the email communication. If you wish us to erase your personal data from our systems, please contact us with your request, providing accurate, reliable information to identify yourself ( such that we can complete your request) and we will act accordingly, within the parameters of the applicable legislation and this Policy.

  • Kindly bear in mind that a data erasure request will mean that you will no longer have access to some or all of the services provided by Maxbrands. For marketing via your mobile application, you will need to adjust your notifications settings in the general section of your mobile. Also, our system will place cookies when you log on to our Platform and this is to ensure you have an enjoyable user experience and are able to utilize all aspects of the Platform. You may disable Cookies by changing the settings on your browser. If you disable Cookies, it will affect how our Platform works and you may not be able to access or use certain areas of our Platform or full functionality. For example, performance cookies collect information about how you use the Site, for instance, which pages you visit most often, which allows us to provide you with targeted and relevant choices that enhance your Site experience. We may retain a copy of your Information for compliance reasons. When you update the Information, we may retain a copy of the prior version for our records.


  • We will collect details of user activities and interactions on Maxbrands, delivery information, dispute and complaint records, communications between users, and any information disclosed in any discussion forum. We may collect information about the existing and prospective users, during or in connection with trade shows and other industry events, including representative contact name, company name, address, phone number, fax number, and email address. If you visit Maxbrands, we will automatically collect certain personal information from your device.

  • This information may include IP addresses, device type, unique device identification numbers, browser type, broad geographic location (country or city-level), browsing patterns and details of how you have interacted with Maxbrands and the products and services available on it. In addition, we gather statistical information about Maxbrands and visitors to Maxbrands g including, browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors. Collecting this information enables us to better understand the visitors to Maxbrands, where they come from and what content is of interest to them. We use this information for our International purposes, to improve the quality of Maxbrands. Some of this information may be collected using cookies.


  • Our business changes constantly, and our Privacy Policy may therefore also need to change. We will post the current version of this Privacy Policy on the Platform and each such change will be effective upon posting on the Platform or upon the date designated by us as the "effective date". We may e-mail periodic reminders of our notices and conditions, but you should check our Platform frequently to see recent changes. It is your obligation to regularly check the Privacy Policy. Your continued use of the Platform following any such change constitutes your agreement to this Privacy Policy as so modified.


  • If you have any concerns about your Information on the Platform, please email with a thorough description, and we will try to resolve it.